Privacy Policy

Last updated: January 2025

1. Introduction

Flameberry ("we," "us," "our," or "Company") operates the flameberry.co website and file conversion service. This Privacy Policy explains our practices regarding the collection, use, and protection of your information when you use our service.

2. Information We Collect

2.1 User-Provided Information

When you create an account, we collect:

  • Username and email address
  • Password (encrypted and hashed)
  • Account creation date

2.2 Usage Information

We collect information about your conversions:

  • Tool used for conversion
  • Input and output file names (not content)
  • Conversion timestamp
  • Conversion success/failure status

2.3 Automatic Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent

3. How We Use Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process file conversions
  • Send service notifications and updates
  • Respond to support requests
  • Prevent fraud and abuse
  • Analyze usage patterns and trends

4. Data Retention

Uploaded Files: Files are deleted immediately after conversion is complete. We do not store your actual file content on our servers.

Account Data: Account information is retained until you delete your account. Conversion history is kept for reference and analytics purposes.

5. Cookies and Tracking

We use cookies for:

  • Session management and authentication
  • Preference storage
  • Analytics and performance monitoring

You can control cookies through your browser settings.

6. Third-Party Services

We may use third-party services for:

  • Analytics (to understand usage patterns)
  • Hosting and infrastructure
  • Email services

These services are bound by their own privacy policies.

7. Data Security

We implement security measures including:

  • SSL/TLS encryption for data in transit
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

However, no security system is completely impenetrable. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Opt-out of certain communications

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective when posted to the website. Your continued use of our service constitutes acceptance of updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: hello@flameberry.co
Location: Virginia, USA

12. Jurisdiction

This Privacy Policy is governed by the laws of the Commonwealth of Virginia, USA. Any disputes shall be resolved in the state and federal courts of Virginia.